Return goods

A simple online form is used to withdraw from the purchase contract (return money for purchased goods).

Withdrawal from the purchase contract is possible within 14 days of receiving the goods
The funds are returned no later than 14 days after the withdrawal, but not before we receive the goods or proof that they have been shipped.
If the buyer withdraws from the contract for the delivery of the goods to which he received a free gift from the seller and the total price of the order falls below the amount to which the seller provides such a gift, the buyer is obliged to return the gift with the goods. If the gift is in a sealed package that cannot be returned after removal from the package for hygienic reasons (eg underwear, mask, etc.), the gift must be returned in the original sealed package, unwrapped and hygienically harmless. If the buyer does not return the gift in this way, he is obliged to pay the seller the usual price of the gift; in such a case, the seller is entitled to deduct the price of the gift to the buyer's claim for the refund of the purchase price after withdrawal.

To access the form it is necessary to know the order number and the e-mail with which the goods were ordered.

After sending the form you will receive a confirmation e-mail.